Passionate about good service

What do you do when you don’t want to be an unemployed  actor and songwriter any more?

Back in 2005 I was a still a full time singer-songwriter. And I was watching the onset of “digital”, destroy the old model of making money with music. I was also getting fed up with being told “Wow, that’s great! Keep going and you might get lucky!”

I realised I want to be the master of my own destiny, and having always wanted to have my own business, I decided to find a simple service business. After looking around, I found a business model based on a successful American franchise model, 1800 got junk? and so in 2006, I started “We Clear Junk Ltd” with 1 truck, and 1 exceptional employee.

I knew about good customer service, and what I didn’t know about running a company, I learned (some things quickly, & some things slowly). With a small team of dedicated people, we grew the company from 1 truck to a fleet of 15 trucks.  We are now one of the biggest “Man and Van” waste collectors in London, specialising in commercial & domestic waste away.

Having had 12 years to refine, improve & add other services, we now use technology and our customer service team to provide a world class customer journey, with a commitment to continuous improvement.

Our next goal is to double the size of the company in London and across other cities in the UK.

We are extremely proud of the service we offer, and even more grateful to all our clients, past/ present and future, who have/are/will be a part of our journey.

– Darren Mercer

On arrival, the two guys were polite and courteous, and had the truck loaded in no time at all. The 2-hour collection slot is especially useful for a busy office. Great service, and competitive pricing – which is why we always return to you whenever we need a waste clearance.

J Laws

Thank you for the excellent service your team provided. I was not looking forward to having so much rubbish cleared, but it all went very smoothly. I will certainly be recommending you to anyone I know who needs junk cleared

Miss Nadji

Excellent removal service: polite, capable and cheerful. Especially appreciated the calls to let me know they were on their way. On a very busy day co-ordinating workmen, tree surgeons and the like, it was really useful to have the advance warning to shift trucks to allow access. Would be very happy to recommend and re-book We Clear Junk, as and when I have more junk to clear. And the space left by the cleared junk is BLISS! Thank you!

Deborah