Terms & Conditions

• All bookings are subject to our terms and conditions
• We Clear Junk staff reserve the right to work safely and will stop work should they feel any conditions may endanger the public, our customers or our staff
• Telephone estimates cannot be guaranteed until an employee of We Clear Junk Limited views the junk on-site
• All non account customers must make payment on the day of the collection
• Cancellations within 24 hours of a booked collection will always incur a £30 charge. This is deducted from your next bill if we carry out the clearance at a later date for you
• Our teams do not normally carry change. We will however do our best to make sure we can accommodate you if you have no change!
• On receipt of your waste, We Clear Junk Limited reserves the right to charge for the amount of waste received. We Clear Junk Limited staff will do everything they can to provide accurate quotes. On most occasions contact will be made after viewing the waste to inform the customer of the exact volume and therefore price
• Any late payments may incur the extra costs made to recover payment. We Clear Junk Limited reserves the right to charge interest on balances owed, at a rate of 1.5% per month
• If any of our teams spot or suspect Asbestos they are required to leave the site immediately in line with HSE guidelines. Needles and any other hazardous / toxic substances can also result in immediate vacation of a site or premises
• Although very rare, we occasionally find that items are too large or heavy to be removed by our 2 man team. In this case we would re-book if we couldn't get another 2 man team on-site quickly
• Jobs requiring multiple loads are done on a load by load basis and we reserve the right to cease collections at any point and charge for the amount of waste collected